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"Chargebacks"

Discussion in 'Help' started by Abraham, Apr 17, 2017.

  1. Abraham

    Abraham Member

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    Could you remove the chargebacks that I have had, I've paid them off a longtime ago thus is why I'm unbanned from the server and am able to walk around freely, but I can't purchase products from other stores since the ones from here haven't been removed.
     
  2. TypicaIGaming

    TypicaIGaming Administrator
    Staff Member Admin

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    Hey Abraham,
    Can you reply with the IGN you purchased the items with? After that, I will check if you have in fact repaid the chargeback-ed amount, and can work from there.

    Thank,
    TypicaIGaming
     
  3. Abraham

    Abraham Member

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    3PIC_MONST3R_YT
     
  4. Abraham

    Abraham Member

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    @TypicaIGaming I remember you
     
  5. James

    James Your Lord and Saviour (the Manager)
    Staff Member Manager

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    Hi,

    Unfortunately, we are not able to remove the chargeback statuses, as they are proof of your history.
    Furthermore, you only have a 17% chargeback rate, and as such you should speak to whatever server it is you're looking to purchase from to get them to increase their chargeback threshold.
     
  6. Abraham

    Abraham Member

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    @James I'm always told by buycraft to have the server owners remove the chargebacks, so then I can actually buy stuff from other servers.
     
  7. James

    James Your Lord and Saviour (the Manager)
    Staff Member Manager

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    Server owners are the one that enforce the chargeback limits, not Buycraft. So you'll need to speak to the individual server's owners, 17% chargeback rate shouldn't be blocked from most servers.
     

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